USS FORD Fire — Personal Property Damage Claims and Information

Are you a Navy or Marine Corps active duty member or a reservist on active duty assigned or embarked on the USS Ford?

If you are a Navy or Marine Corps active duty member or a reservist on active duty and you suffered loss or damage to your personal property caused by the fire onboard the USS Ford, you may file a Personnel Claims Act (PCA) claim.


Claims Packets

Click on Claims Packets to find the packet and directions for filing a PCA claim. For your convenience, we have also provided fillable forms below:

Key Points Associated with Filing a Claim

  • If you have personal insurance, place your carrier on notice. (NOTE: Your renter’s or homeowner’s insurance may cover you while overseas).
  • You must be able to establish proof of ownership/damage.


Upon completion of your packet, you may submit it via email directly to the Personnel Claims Unit (PCU) at norfolkclaims@us.navy.mil. Once a claim is submitted, PCU personnel will do a preliminary review of your claim as expeditiously as possible. If additional information is required, a representative of the PCU will contact you.


You must keep the PCU informed of your current address and phone number. If you relocate or get a new phone number after you have filed a claim, please notify the PCU immediately.


If you have any questions, you may contact the PCU Claims Help Line from 0700-1630 EST at (757) 440-6315 or DSN 564-3310 or you may send an email to norfolkclaims@us.navy.mil.


The Department of the Navy is committed to resolving all claims related to this matter in a fair and timely manner. All claims processing will be expedited as much as possible; however, we cannot forecast an expected processing time.