Code 15 Addresses for Claims
Personnel Claims Act (PCA)
PCA claims should be filed using the forms available at the “Packets & Forms” section of this Web site. Except as noted below, all PCA claims should be filed with the Personnel Claims Unit Norfolk:
- Mailing Address:
- Personnel Claims Unit Norfolk
- 9053 First St. Suite 102
- Norfolk, VA 23511-3605
- Phone Numbers:
- (888) 897-8217
- Comm: (757) 440-6315
- DSN: 564-3310
- Fax: (866) 782-7297
- (757) 444-3337
- Fax DSN: 564-3337
- Email:
- NorfolkClaims@navy.mil
If your loss occurred in or your household goods or POV were delivered to the following locations: Antarctica, Arctic, Australia, Guam, Japan, and locations in the Indian Ocean (east of 60° E longitude) or the Pacific Ocean, file your claims with:
- Mailing Address:
- Personnel Claims Unit, Branch Office Pearl Harbor
- 850 Willamette St.
- Pearl Harbor, HI 96860-5109
- Phone Numbers:
- Comm: (808) 473-4701
- DSN: 473-4701
- Fax: (808) 473-3493
- DSN Fax: 473-3493
Federal Tort Claims Act (FTCA) & Military Claims Act (MCA) Claims
FTCA and MCA claims may be filed with the Tort Claims Unit, Norfolk using a SF 95. This form is available in the “Packets & Forms” section of this Web site.
- Mailing Address:
- Office of the Judge Advocate General
- Tort Claims Unit Norfolk
- 9620 Maryland Ave. Suite 205
- Norfolk, VA 23511-2949
- Phone Numbers:
- Telephone: (757) 341-4583
- DSN: 341-4583
- Fax: (757) 341-4562
- DSN Fax: 341-4562
- Email:
- TORTCLAIMSUNIT@navy.mil
Medical Care Recovery Claims (MCRU)
MCRU Areas of Responsibility (AOR) and contact information are listed below.
MCRU Norfolk:
AOR for Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C., West Virginia, Azores, Bermuda, Greenland, Iceland, Atlantic and Arctic Ocean areas and islands not otherwise assigned contact:
- Mailing Address:
- Medical Care Recovery Unit Norfolk
- 9053 First St., Suite 100
- Norfolk, VA 23511-3605
- Phone Numbers:
- Telephone: (757) 440-6300
- DSN: 564-3517
- Fax: (757) 444-3527
- DSN Fax: 564-3527
MCRU Pensacola:
AOR for Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, Texas, Wisconsin, Mexico (east of the states of Chihuahua, Durango, Nayarit, Jalisco, and Colima), Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and Panama contact:
- Mailing Address:
- Medical Care Recovery Unit Pensacola
- 161 Turner St., Suite B
- Pensacola, FL 32508-5526
- Phone Numbers:
- Telephone: (850) 452-5351 / 5359
- DSN: 922-5351 / 5359
- Fax: (850) 452-9179
- DSN Fax: 922-9179
MCRU San Diego:
AOR for Alaska, Arizona, California, Colorado, Hawaii, Idaho, Kansas, Montana, Nevada, New Mexico, Oklahoma, Oregon, Utah, Washington, Wyoming, Mexico (including and west of the states of Chihuahua, Durango, Nayarit, Jalisco, and Colima), Pacific Ocean areas and islands, Ecuador, Peru, and Chile contact:
- Mailing Address:
- Medical Care Recovery Unit San Diego
- 3395 Sturtevant St., Suite 2
- San Diego, CA 92136-5138
- Phone Numbers:
- Telephone: (619) 556-8601
- DSN: 526-8601
- Fax: (619) 556-9042
- DSN Fax: 526-9042